Humans@work helps transforming organisations to move away from moment in time transformation towards long-lasting and sustainable change.
A ‘human-first’ approach to the intelligent organisation.
COLLABORATING, COMUNICATING AND EVOLVING AS A COLLECTIVE
Intelligently Human…
We work with you to transform your organisation in a human-led way. Moving away from repetitive, moment in time, transformation projects to evolving operational design and build that can respond with agility to market opportunity.
Our ambition is to train and teach internal capability that empowers your people, enabling independence and long-term sustainability. We always build on existing capability and augment it with new skills, technology and data versus traditional approaches that aim to introduce duplicative skills and solutions, never truly transferring the IP into your organization. Our measure of success is based on the strategy and new ways of working being adopted and led by your teams, not by us.
We work with your management team to design and build a business model that can leverage AI and new technology in a sustainable way that promotes long term business growth and that is unique to you and your companies heritage and culture. We then bring that new model to life through a series of interconnected programs led by communities of internal functional specialists, facilitated through workshops and frameworks that use a consistent shared language.
Staying connected through a set of human-first principles
Everyone is unique and has something to offer.
No two experiences or skills are the same and our principles ensure a range of human perspectives are leveraged to build the roundest solutions and an opportunity to share our experiences with others so we can build better together.
1: Human@Heart
We practice being human led in our design of our programs or solutions, ensuring they meet the client, employee or customer need in the most effective way possible based on the human experience.
2: Intelligently human
We recognise the relationship is the most important part of the interaction and the tools and technology are there to enrich the human experience.
We believe in augmenting people with technology rather than replacing them with technology, creating more space for conversation, thought and deeper partnership.
3: Empower everyone
The people closest to the challenge often have the answers, they just aren’t always empowered or equipped with the support they need to work their way through it. We help you to build the skills and capability to help yourself. Empowerment unlocks creativity, innovation and prevents paralysis that comes with command and control cultures.
4: Exercise inclusivity
We commit to creating and contributing to an environment where everyone can be their best selves.
We celebrate difference and believe authenticity breeds integrity and trust.
Removing the mental barriers that exclusion creates, unlocks creativity, accountability, personal growth and joy.
5: Living is learning
We believe a human that stops learning is a human that stops truly living.
We are changing all the time and having the opportunity to learn more about ourselves, build new skills or learn from the experience of others, gives us the opportunity to live to our full potential.
What’s different about us?
FRAMEWORKS FOR CHANGE
New models
Clients & customers need new models. A traditional consultancy would typically treat all programs the same way, whereas the Human but better framework treats the company as a counsellor would treat a client: with the ultimate goal of operational sustainability and independence.
We use a mix of transformation tools and techniques based on your company’s unique culture and individual needs. We identify core strengths as well as gaps, making the most of what you already have and building on it with new capabilities.
We work together to install a new new agile operational rhythm and structure that enables the organisation to evolve over time as new opportunities present themselves, be that a new market, innovation, technology that makes the business faster or leaner, so you can invest in new innovation or spend more time strategically with customers.
Appropriate technology
Rather than filling the business with expensive technology that never gets used and leaves you stuck with multi-year licences, we help you to select and configure technology that works to the optimal employee workflow. Guard rails or strict monitoring doesn’t work, people simply find workarounds or return to manual ways, negating the reason technology was introduced in the first place.
Better processes
Rather than designing overly complex workflows that everyone has to be trained in, we’ll get your teams co-creating the processes. After all, they are closest to the customer needs and asks.
This approach removes ambiguity and fear, negates the need for arduous training, increases accountability and empowers your employees to drive impactful change and feel part of the solution.
Human-powered, technology enabled.
Transforming the way businesses operate to realise their unique vision in a sustainable thoughtful, connected way to create better experiences for their people partners & customers.
Learn more about how to improve your employees experience of change.